Legal & Policy
Privacy Policy
How Logibyte Technologies may collect, use, protect and retain personal information across this website and our business engagements.
Introduction
Logibyte Technologies (“Logibyte Technologies”, “Logibyte”, “we”, “us” or “our”) respects the privacy of individuals who visit our website, communicate with us, submit enquiries, request proposals, engage our services, make payments, or otherwise interact with our business.
This Privacy Policy explains how we may collect, receive, use, store, share, disclose, retain and otherwise process personal information in connection with our website, business communications and technology or professional services.
By providing personal information to us or interacting with our website or services, you acknowledge that your information may be handled in accordance with this Privacy Policy, subject to applicable law.
This Privacy Policy should be read together with our:
Where a separately agreed proposal, SOW, contract or other written agreement contains project-specific privacy or data-processing provisions, those provisions may apply in addition to this Privacy Policy.
About Logibyte Technologies
Logibyte Technologies
Phone / WhatsApp
Business Address
No. 33, 1st Floor, Ganga Nagar,
Gramatana, HMT Layout,
CBI Main Road,
Bengaluru, Karnataka – 560032
India
Logibyte Technologies provides technology and business services that may include:
- Premium business websites and digital experiences;
- Custom websites and web platforms;
- CRM and workflow systems;
- Business automation;
- Custom business software;
- Technology consulting and advisory;
- System integrations;
- Website maintenance and support; and
- Other technology-enabled or professional services agreed with clients.
Scope of This Privacy Policy
This Privacy Policy may apply when you:
- Visit or browse our website;
- Submit a contact or corporate enquiry;
- Request a proposal or quotation;
- Communicate with us by email, telephone, WhatsApp or another authorised channel;
- Request information about our services;
- Enter into a business or project engagement with us;
- Make or receive a payment;
- Use a service, platform or system provided by us;
- Request technical or customer support;
- Raise a complaint, grievance, refund request or payment dispute;
- Participate in a meeting or project communication with us; or
- Otherwise provide information to Logibyte Technologies.
Personal Information We May Collect
The information we collect depends on the nature of your interaction with Logibyte Technologies.
Identity and Contact Information
We may collect:
- Full name;
- Email address;
- Telephone or mobile number;
- Country or region;
- Company or organisation name;
- Job title, role or business information where voluntarily provided;
- Preferred contact method; and
- Other contact information voluntarily supplied by you.
Enquiry and Project Information
When you contact us regarding a project or service, we may collect:
- Nature of enquiry;
- Service requested;
- Business requirements;
- Project requirements;
- Project brief;
- Estimated project budget;
- Technical requirements;
- Integration requirements;
- Expected timelines;
- Business objectives;
- Documents, files or information supplied for evaluation;
- Proposal and quotation information;
- Project communications;
- Feedback, instructions and approvals; and
- Other information reasonably necessary to evaluate, plan or perform an engagement.
Client and Business Relationship Information
For clients, prospective clients, partners or other business contacts, we may maintain:
- Contractual details;
- Project records;
- Statements of Work;
- Deliverables;
- Account or project contacts;
- Requirements and specifications;
- Approvals;
- Revision requests;
- Support history;
- Meeting notes;
- Service-related communications; and
- Other records connected with the business relationship.
Billing and Transaction Information
Where applicable, we may collect or maintain:
- Billing name;
- Billing address;
- Invoice information;
- Applicable tax information provided to us;
- Transaction references;
- Payment status;
- Payment date;
- Payment amount;
- Payment method category;
- Refund or cancellation records;
- Chargeback or payment-dispute information; and
- Other records reasonably required for payment reconciliation, accounting, taxation or compliance.
Complete card credentials and similar sensitive payment credentials are generally processed by the relevant bank, payment gateway or authorised payment-service provider rather than through ordinary Logibyte Technologies website forms.
Protect Your Credentials
Technical and Website Usage Information
Where applicable and where relevant technologies are implemented, information may include:
- IP address;
- Browser type and version;
- Device type;
- Operating system;
- Approximate location derived from network information;
- Referring website or source;
- Pages visited;
- Date and time of access;
- Website interactions;
- Error and diagnostic information;
- Cookie identifiers; and
- Analytics or performance information.
The exact technologies used on our website may change from time to time.
Communications
We may retain relevant business communications conducted through:
- Email;
- Telephone;
- WhatsApp;
- Website forms;
- Meetings;
- Project-management systems; and
- Other authorised communication channels.
Information Voluntarily Provided
You may choose to provide additional information relevant to:
- An enquiry;
- A project;
- A business relationship;
- A proposal;
- A support request;
- A complaint or grievance; or
- Another communication with Logibyte Technologies.
You should avoid providing personal information that is not reasonably necessary for the purpose of your interaction with us.
How We Collect Information
We may collect information through the following sources.
Directly From You
For example, when you:
- Complete a website form;
- Submit a corporate enquiry;
- Request a proposal;
- Send an email;
- Communicate through WhatsApp;
- Speak with us by telephone;
- Participate in meetings;
- Make a payment; or
- Engage our services.
Automatically Through Our Website
Certain technical information may be collected through:
- Cookies;
- Server logs;
- Analytics technologies;
- Security tools; and
- Similar website technologies,
where such technologies are implemented.
From Service Providers
We may receive limited information from:
- Banks;
- Payment processors;
- Payment gateways;
- Hosting providers;
- Communication platforms;
- Technology vendors; and
- Other service providers,
where reasonably required to complete a transaction, maintain security or provide a service.
From Your Organisation
Where you interact with us on behalf of a company or organisation, relevant information may be provided by:
- Your employer;
- Your organisation;
- Your authorised colleagues; or
- Other authorised representatives.
How We May Use Personal Information
We may use personal information for lawful and legitimate business purposes including the following.
Enquiries and Proposal Preparation
We may use information for:
- Responding to enquiries;
- Understanding business requirements;
- Evaluating whether an engagement is suitable;
- Arranging initial discussions;
- Preparing quotations;
- Preparing proposals; and
- Communicating regarding prospective projects.
Service and Project Delivery
We may use information for:
- Establishing and administering client relationships;
- Planning projects;
- Performing agreed services;
- Managing project requirements;
- Communicating regarding deliverables;
- Requesting approvals;
- Providing technical services;
- Managing revisions or change requests;
- Providing maintenance;
- Providing support; and
- Fulfilling contractual or business obligations.
Payments and Accounting
We may use information for:
- Issuing invoices;
- Reconciling payments;
- Maintaining transaction records;
- Processing or reviewing refunds;
- Investigating failed or disputed transactions;
- Responding to chargebacks;
- Maintaining accounting records;
- Maintaining tax records; and
- Complying with applicable banking, financial or regulatory requirements.
Customer Support and Grievances
We may use information for:
- Responding to support enquiries;
- Diagnosing problems;
- Providing assistance;
- Managing complaints;
- Managing grievances;
- Maintaining support records; and
- Improving service quality.
Security and Fraud Prevention
We may use information for:
- Protecting our website;
- Protecting our systems;
- Detecting suspicious activity;
- Preventing fraud or misuse;
- Investigating security incidents;
- Verifying transactions where appropriate;
- Enforcing agreements; and
- Establishing, exercising or defending legal claims.
Website and Service Improvement
Where appropriate, information may be used for:
- Understanding website usage;
- Identifying technical issues;
- Improving website performance;
- Improving user experience;
- Understanding service requirements;
- Improving operational processes; and
- Improving our services.
Legal and Regulatory Requirements
We may process information where reasonably necessary to:
- Comply with applicable law;
- Maintain legally required records;
- Respond to lawful governmental requests;
- Respond to judicial or regulatory requirements;
- Comply with accounting or taxation obligations;
- Comply with banking or payment requirements; or
- Protect our legal rights.
Lawful or Permitted Processing
Depending on the circumstances and applicable law, we may process personal information:
- With your consent where required;
- In response to steps requested by you before entering into a business engagement;
- For performing contractual or business obligations;
- For complying with applicable legal obligations;
- For preventing or responding to fraud, security threats or disputes; or
- Where processing is otherwise permitted under applicable law.
The legal basis or permitted basis for processing may vary depending on the jurisdiction, circumstances and nature of the information involved.
Consent and Withdrawal
Where processing is based on consent, you may request withdrawal of that consent by contacting: Operation@LogibyteTechnologies.com
Where applicable, we will provide or maintain a reasonably accessible method for submitting such a request.
Withdrawal of consent:
- Does not necessarily affect processing lawfully undertaken before withdrawal;
- May affect our ability to provide certain services or functionality;
- Does not necessarily require deletion of information that must be retained for contractual, accounting, tax, security, dispute-management or legal purposes; and
- Remains subject to applicable law and the circumstances of the request.
Payment Processing
Payments may be processed or facilitated through independent:
- Banks;
- Payment gateways;
- Payment processors;
- Card networks;
- Financial institutions; and
- Other authorised payment-service providers.
Such providers may receive information reasonably required to:
- Process transactions;
- Authenticate payments;
- Prevent fraud;
- Conduct risk checks;
- Process refunds;
- Investigate payment disputes;
- Manage chargebacks; or
- Comply with applicable regulatory requirements.
Third-party payment and financial-service providers may process information according to their own privacy policies, terms, security practices and data-processing practices.
Logibyte Technologies does not control all processing independently performed by banks, card networks, payment processors or other financial institutions.
International Processing and Cross-Border Access
Logibyte Technologies may work with clients, service providers, technology vendors and infrastructure located in different jurisdictions.
Accordingly, personal information may, where appropriate, be accessed, stored, transmitted or processed in a jurisdiction different from the one in which the information was originally collected.
Where cross-border processing occurs, we seek to handle such information in accordance with applicable legal requirements.
International processing does not mean that Logibyte Technologies maintains an office, subsidiary or legal entity in every country from which a person accesses our website or services.
Data Retention
We do not intend to retain personal information indefinitely without a legitimate purpose.
The duration for which information is retained may depend on:
- The purpose for which the information was collected;
- Whether an enquiry remains active;
- The duration of a client or business relationship;
- Project and service requirements;
- Contractual requirements;
- Accounting requirements;
- Tax requirements;
- Payment or transaction records;
- Refund or cancellation matters;
- Chargeback or dispute periods;
- Fraud and security requirements;
- Applicable limitation periods;
- Legal and regulatory requirements; and
- The establishment, exercise or defence of legal claims.
When information is no longer reasonably required, we may delete, anonymise or otherwise appropriately dispose of it, subject to applicable legal, technical and operational requirements.
Information Security
Logibyte Technologies seeks to maintain reasonable administrative, organisational and technical measures appropriate to the nature of the information processed.
Such measures may include, where appropriate:
- Access controls;
- Account authentication;
- Controlled access to systems;
- Security monitoring;
- Appropriate hosting and infrastructure safeguards;
- Internal information-handling practices; and
- Use of reputable technology and service providers.
However, no website, internet transmission, electronic communication, storage method or information system can be guaranteed to be completely secure. Accordingly, Logibyte Technologies cannot guarantee absolute security of information transmitted, stored or processed electronically.
Business and Marketing Communications
We may communicate with you regarding:
- An enquiry you submitted;
- Requested information;
- A quotation or proposal;
- An existing project;
- Customer support;
- Billing or payment matters;
- Security;
- Service-related matters; or
- An existing business relationship.
Where promotional or marketing communications are undertaken, they should be sent in accordance with applicable requirements and available preferences. Where applicable, you may request that promotional communications stop.
Operational, transactional, security or project-related communications may still be necessary even where promotional communications have been declined.
Third-Party Websites, Platforms and Services
Our website or services may contain links to or integrations with independent third-party websites, platforms, applications or services.
Such third parties may maintain their own privacy policies, terms, security practices and data-processing practices.
Logibyte Technologies does not control independent third-party privacy practices merely because a third-party link, service or integration appears on our website or is used as part of a project. You should review the applicable policies of relevant third-party services where appropriate.
Children
Logibyte Technologies provides business and technology services and does not intentionally design or market its commercial services to children.
Where special legal requirements apply to the processing of children's personal information, such information should only be processed in accordance with applicable law.
If you believe that information concerning a child has been provided to us in circumstances where such processing may not be appropriate, contact: Operation@LogibyteTechnologies.com
Your Privacy Rights and Requests
Privacy rights may vary according to applicable law and individual circumstances. Subject to applicable law, an individual may be entitled to request:
- Access to personal information;
- Information regarding processing;
- Correction of inaccurate information;
- Updating or completion of information;
- Deletion or erasure where applicable;
- Withdrawal of consent where applicable;
- Grievance redressal;
- Other rights available under applicable law; and
- Where applicable under the relevant legal framework, nomination or other statutory rights.
Requests may be submitted to: Operation@LogibyteTechnologies.com
Before acting on certain requests, we may need to verify your identity, your authority to make the request, or information reasonably required to locate the relevant records.
Certain information may continue to be retained or processed where required or permitted by applicable law.
Privacy Complaints and Grievances
If you have questions or concerns regarding the handling of personal information, you may contact Logibyte Technologies so that the matter can be reviewed.
Privacy contact: Operation@LogibyteTechnologies.com · +91 92899 72924
Address: Logibyte Technologies, No. 33, 1st Floor, Ganga Nagar, Gramatana, HMT Layout, CBI Main Road, Bengaluru, Karnataka – 560032, India.
When contacting us regarding a privacy concern, please provide sufficient information for us to understand and investigate the matter.
Where an individual has a statutory right to approach an appropriate regulator, authority or adjudicatory body, nothing in this Privacy Policy is intended to restrict that right.
International Visitors
Individuals outside India may have privacy rights under laws applicable to their location, circumstances and interaction with Logibyte Technologies.
Where such laws apply to Logibyte Technologies and the relevant processing, privacy requests will be considered in accordance with applicable requirements.
The availability of services to an international customer does not by itself mean that every privacy law in that customer's jurisdiction necessarily applies to Logibyte Technologies. We therefore do not represent that Logibyte Technologies is universally:
- GDPR certified;
- CCPA certified;
- UK GDPR certified; or
- Certified as compliant with every privacy framework worldwide.
Where a specific regulatory or contractual data-processing requirement applies to a particular project, it may be addressed separately where appropriate.
Business Transfers and Restructuring
If Logibyte Technologies undergoes a legitimate business reorganisation, sale or transfer of business or assets, merger, acquisition, or similar business transaction, relevant business records may, where legally permitted, form part of that transaction.
Personal information involved in such circumstances will remain subject to applicable legal requirements.
Fraud, Payment Disputes and Legal Records
Where reasonably necessary and legally permitted, information may be retained and used in connection with:
- Suspected fraud;
- Unauthorised transactions;
- Failed or disputed payments;
- Refund requests;
- Chargebacks;
- Contractual disputes;
- Customer grievances;
- Legal proceedings;
- Regulatory enquiries; or
- Protection of legal rights.
Relevant records may include:
- Invoices;
- Payment references;
- Transaction records;
- Project records;
- Agreements;
- Correspondence;
- Customer instructions;
- Approvals;
- Service-delivery records; and
- Other evidence reasonably related to the relevant matter.
Automated Technologies
Certain website, security, analytics or operational systems may use automated technologies.
Where automated processing is introduced that materially affects individual rights, requires specific notice, requires consent, or creates additional obligations under applicable law, additional information or controls will be provided where required.
We do not claim that significant automated decision-making is currently used unless such functionality is actually implemented.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technologies, business practices, payment processes, privacy practices, applicable laws or regulatory requirements.
When the policy is updated, the revised version will be published on our website with an updated Last Updated date. Where additional notice or consent is required by applicable law, appropriate measures will be taken.
Applicable Privacy Framework
Logibyte Technologies is established and operates from India.
Our handling of personal information is subject to laws applicable to the relevant processing, including Indian data-protection requirements as and when applicable and in force.
India enacted the Digital Personal Data Protection Act, 2023, and the Digital Personal Data Protection Rules, 2025 were notified in November 2025. The commencement notifications provide for different provisions to become effective at different times, including later commencement dates for many substantive obligations.
Accordingly, this Privacy Policy should not be interpreted as representing that every provision of every privacy regime is presently applicable to every Logibyte Technologies activity.
Where additional privacy requirements apply to a specific engagement, jurisdiction or processing activity, they may be addressed as appropriate.
Contact Us
For questions regarding this Privacy Policy, the handling of your personal information, withdrawal of consent, a privacy request or a privacy-related grievance, contact:
Logibyte Technologies
Phone / WhatsApp
Business Address
No. 33, 1st Floor, Ganga Nagar,
Gramatana, HMT Layout,
CBI Main Road,
Bengaluru, Karnataka – 560032
India
Privacy Questions?
If you have a question regarding this Privacy Policy or the way Logibyte Technologies handles personal information, contact our team.
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